When your alarm notifies our security monitoring centre responds immediately- emergency or disturbance that is not disarmed with a valid user code, our control room operators will:

• Call your premises to validate whether a false alarm has occurred.
• If that fails, try to contact you via your contact response list.
• Initiate Security Protocols to ensure the alarm activation is dealt with in the appropriate fashion until the alarm incident is resolved in full.
• Detailed Reports are emailed to client via account manager to relay information on activations.

Once contacted, our clients or selected keyholders will respond to the alarm in a timely manner- and report to the monitoring station, so the appropriate security protocols can be indicated.

Our CPS alarm systems attach to your telephone line or wireless network. The alarm signal is sent directly to our security monitoring centre.


Wireless security monitoring can protect you if there is damage or tampering with your phone line. Wireless business alarm monitoring is highly secure and involves attaching a wireless alarm monitoring interface to your alarms control panel. The GSM Digi then sends signals directly to the monitoring centre.